Returns & Refund Policy

Last updated: February 17, 2026

At StreetTrack, we aim to provide high-quality products and excellent service. Please read our return policy carefully before making a purchase.

📌 48-Hour Claim Policy (IMPORTANT)

Customers must report any issue with their order within 48 hours of receiving the product.

If you do not contact us within 48 hours of delivery, the order will be considered accepted and approved, and we will not be able to process any return, refund, or exchange request.

This includes:

• Wrong item received

• Damaged item

• Size issues

• Defective product

No exceptions will be made after 48 hours.

📦 Return Conditions

To qualify for a return within the 48-hour window:

• The item must be unused

• The item must be in original packaging

• Tags must still be attached

• Proof of purchase is required

• Clear photos or videos must be provided as evidence

We reserve the right to deny any return request that does not meet these conditions.

🚫 Non-Returnable Situations

We do not accept returns for:

• Change of mind after 48 hours

• Incorrect size chosen by the customer

• Minor differences in color due to screen display

• Normal wear and tear

• Products damaged after use

💳 Refund Process

If your return is approved:

• Refunds are processed only after inspection

• Shipping fees are non-refundable

• Processing time may take several business days

We reserve the right to issue store credit instead of a refund when applicable.

⚠️ Shipping & Delivery Responsibility

StreetTrack is not responsible for:

• Courier delays

• Customs delays

• Incorrect shipping information provided by the customer

Please ensure your address and contact information are correct before placing an order.

📩 How to Request a Return

Email us at: support@streettrack.store
Include:

• Full name

• Order number

• Clear photos/videos

• Detailed explanation of the issue

By purchasing from StreetTrack, you agree to this Returns & Refund Policy.